tag:itstatus.uark.edu,2005:/historyIT Status Monitor Status - Incident History2024-03-29T00:23:44-05:00IT Status Monitortag:itstatus.uark.edu,2005:Incident/203649762024-03-31T02:00:00-05:002024-03-26T14:51:02-05:00UAConnect Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>31</var>, <var data-var='time'>02:00</var> - <var data-var='time'>12:00</var> CDT</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:51</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/203649812024-03-30T02:00:00-05:002024-03-26T14:51:39-05:00UAConnect Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>30</var>, <var data-var='time'>02:00</var> - <var data-var='time'>12:00</var> CDT</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:51</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/203649662024-03-30T01:00:00-05:002024-03-26T14:50:29-05:00Workday Weekly Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>30</var>, <var data-var='time'>01:00</var> - <var data-var='time'>04:00</var> CDT</strong></p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:50</var> CDT</small><br><strong>Scheduled</strong> - Workday is unavailable for regular maintenance from 1 to 4 a.m.</p>tag:itstatus.uark.edu,2005:Incident/202949612024-03-24T12:00:56-05:002024-03-24T12:00:56-05:00UAConnect Maintenance<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>12:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>02:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:39</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/202949572024-03-23T12:00:56-05:002024-03-23T12:00:56-05:00UAConnect Maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>12:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>02:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:39</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/202948572024-03-23T12:00:56-05:002024-03-23T12:00:56-05:00SQL Server Maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>12:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>08:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:30</var> CDT</small><br><strong>Scheduled</strong> - Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, March 23, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.</p>tag:itstatus.uark.edu,2005:Incident/202949542024-03-23T04:00:56-05:002024-03-23T04:00:56-05:00Workday Weekly Maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>04:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>01:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:38</var> CDT</small><br><strong>Scheduled</strong> - Workday is unavailable for regular maintenance from 1 to 4 a.m.</p>tag:itstatus.uark.edu,2005:Incident/202949792024-03-21T13:15:56-05:002024-03-21T13:15:56-05:00Network Maintenance<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>13:15</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>13:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:42</var> CDT</small><br><strong>Scheduled</strong> - UAConnect, university websites, departmental file shares, Data Warehouse, Perceptive Content, VMware Remote Lab and any hosted research systems will be briefly affected by maintenance on Thursday, March 21, from 1 to 1:15 p.m. These services are only expected to be unavailable for a few minutes during this time. Cloud-based systems like Office 365, Workday, Blackboard, Azure Virtual Remote Lab and Box.com will not be affected.</p>tag:itstatus.uark.edu,2005:Incident/202949462024-03-21T09:30:56-05:002024-03-21T09:30:56-05:00GlobalProtect Upgrade<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>09:30</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>09:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:37</var> CDT</small><br><strong>Scheduled</strong> - IT Services will be upgrading GlobalProtect, the university's VPN, from 9 to 9:30 a.m., on Thursday, March 21. Users may be required to reconnect to the VPN after the update is complete.</p>tag:itstatus.uark.edu,2005:Incident/202170832024-03-17T12:00:56-05:002024-03-17T12:00:56-05:00UAConnect Maintenance<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>12:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>02:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:59</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/202170782024-03-16T12:00:56-05:002024-03-16T12:00:56-05:00UAConnect Maintenance<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>12:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>02:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:58</var> CDT</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/202170712024-03-16T04:00:56-05:002024-03-16T04:00:56-05:00Workday Weekly Maintenance<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>04:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>01:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:58</var> CDT</small><br><strong>Scheduled</strong> - Workday is unavailable for regular maintenance from 1 to 4 a.m.</p>tag:itstatus.uark.edu,2005:Incident/201776352024-03-13T16:15:01-05:002024-03-13T16:15:01-05:00Network Slowness<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>16:15</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:54</var> CDT</small><br><strong>Update</strong> - Network performance has noticeably degraded in some areas. The problem seemed to worsen beginning mid-morning today. Teams are actively investigating the issues that are occurring.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:49</var> CST</small><br><strong>Investigating</strong> - Network slowness is affecting some university software and applications. We are currently investigating the issue and working to troubleshoot the problem.</p>tag:itstatus.uark.edu,2005:Incident/202275712024-03-12T16:33:30-05:002024-03-12T16:33:30-05:00Lab Printing Currently Down<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:33</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:56</var> CDT</small><br><strong>Investigating</strong> - We are experiencing issues with Papercut, lab printing is currently down. We are working to resolve this issue as quickly as possible.</p>tag:itstatus.uark.edu,2005:Incident/201595852024-03-10T13:00:58-05:002024-03-10T13:00:59-05:00UAConnect Maintenance<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>13:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:51</var> CST</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/201595792024-03-09T12:00:56-06:002024-03-09T12:00:56-06:00UAConnect Maintenance<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:51</var> CST</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/201595752024-03-09T04:00:56-06:002024-03-09T04:00:56-06:00Workday Weekly Maintenance<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>01:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:50</var> CST</small><br><strong>Scheduled</strong> - Workday is unavailable for regular maintenance from 1 to 4 a.m.</p>tag:itstatus.uark.edu,2005:Incident/200991842024-03-05T12:03:40-06:002024-03-05T12:03:40-06:00Slow Systems and Applications<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:03</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:11</var> CST</small><br><strong>Investigating</strong> - Network and Enterprise Systems are investigating issues of slowness with some systems and applications.</p>tag:itstatus.uark.edu,2005:Incident/200906372024-03-03T12:00:56-06:002024-03-03T12:00:56-06:00UAConnect Maintenance<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:36</var> CST</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/200906312024-03-02T12:00:56-06:002024-03-02T12:00:56-06:00UAConnect Maintenance<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:35</var> CST</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/200906292024-03-02T08:00:56-06:002024-03-02T08:00:56-06:00Workday Monthly Maintenance<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:34</var> CST</small><br><strong>Scheduled</strong> - Workday is unavailable for regular maintenance from 1 to 8 a.m.</p>tag:itstatus.uark.edu,2005:Incident/200905802024-02-27T13:32:42-06:002024-02-27T13:32:42-06:00Slow/Unresponsive UARK Sites<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:32</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:26</var> CST</small><br><strong>Investigating</strong> - Campuswebdata.uark.edu is currently down, affecting website directories, campusmap.uark.edu and other resources. The Network Team is investigating the issue and updates will be provided as soon as possible.</p>tag:itstatus.uark.edu,2005:Incident/200236512024-02-25T12:00:56-06:002024-02-25T12:00:56-06:00UAConnect Maintenance<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>02:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>14:51</var> CST</small><br><strong>Scheduled</strong> - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.</p>tag:itstatus.uark.edu,2005:Incident/200397902024-02-24T17:00:58-06:002024-02-24T17:00:58-06:00UREL Database Migrations<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>17:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>14:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>10:38</var> CST</small><br><strong>Scheduled</strong> - There will be an hour of downtime while databases are backed up and copied to the new server. Campus Data, Razorbash, CustomMaps, Newswire and other services may be impacted during this time.</p>tag:itstatus.uark.edu,2005:Incident/200236592024-02-24T12:00:58-06:002024-02-24T12:00:58-06:00SQL Server Maintenance<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>08:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>14:52</var> CST</small><br><strong>Scheduled</strong> - Maintenance on the SQL Server from 8 a.m. to noon, Saturday, Feb. 24, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.</p>