Kaltura Video Playback Issues

Incident Report for IT Status Monitor

Resolved

This incident has been resolved.

Posted Jan 23, 2023 - 15:53 CST

Monitoring

Our engineering team identified and mitigated the issue, at this point we are in recovery stage, all components are back to normal and KMS/KMC/Playback/Player loads.

Posted Jan 23, 2023 - 10:03 CST

Investigating

Kaltura is investigating an issue that may impact video playback within Blackboard Learn and video.uark.edu.

Posted Jan 23, 2023 - 07:55 CST

This incident affected: Teaching & Learning Tools (Kaltura Video).