IT Status Monitor Status

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 2025 - 10:51 CST

Investigating - IT Services is currently investigating issues with users accessing university websites.
Jan 15, 2025 - 17:16 CST

Campus Network Operational

Wi-Fi Operational

Wired Network Operational

Virtual Private Network (VPN) Operational

Point of Sale Systems Operational

Razorbuck$ Operational

Authentication Operational

Azure AD Authentication Operational

UARK Central Login (Legacy Authentication) Operational

Teaching & Learning Tools Operational

Blackboard Learn Operational

Kaltura Video Operational

Collaborate Ultra Operational

Echo 360 Operational

Respondus LockDown Browser Operational

Textbook Publishers Operational

Collaboration Tools Operational

UARK Email (Outlook) Operational

Teams Operational

Zoom Meetings Operational

Listserv Operational

SharePoint Online Operational

Phone Service Operational

VoIP Campus Phones Operational

Analog Phone Service Operational

Call Centers Operational

IT Help Desk Phones Operational

File Storage & Sharing Operational

OneDrive Operational

Kumo Operational

Windows File Share Operational

Box Operational

Gizmo File Server Operational

Computer Labs & Printing Operational

VDI Desktops (Remote Lab) Operational

Tech Spot Labs Operational

Printing (PrintSmart) Operational

Research Tools Operational

GitLab Operational

High Performance Computing Operational

Qualtrics Operational

FIDO Operational

MATLAB Operational

Administrative Services Operational

Faculty Information System Operational

UAConnect Operational

Workday Operational

Perceptive Content Operational

Data Warehouse (SAS-BI) Operational

Websites & Web Publishing Partial Outage

UARK.edu Websites Partial Outage

UARK WordPress Operational

Jadu Web Forms Operational

Omni CMS Operational

IT Systems Operational

Tech Support Chat Operational

Ticketing System Operational

Data Center Operational

Virtualization Operational

SQL Server Operational

Windows Servers Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Jan 19, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 02:00 CST

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Jan 14, 14:23 CST

Jan 18, 2025

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:00 CST

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Jan 14, 14:22 CST

SQL Server Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:00 CST

Scheduled - Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, Jan. 18, may cause Campus Directory, Perceptive Content, Arkansas News and other services relying on the SQL server to be intermittently interrupted.
Jan 14, 11:55 CST

Workday Weekly Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 01:00 CST

Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Jan 14, 13:44 CST

Windows Server Security Update

Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:00 CST

Scheduled - IT Services will perform planned system security update maintenance on all managed production Windows servers from midnight to 8 a.m., Saturday, Jan. 18. This maintenance may cause Kofax, MyDocs, R25, some university websites, and other services relying on the Windows Server to be intermittently interrupted.
Jan 14, 11:54 CST

Linux Server Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:00 CST

Scheduled - Linux servers will undergo scheduled maintenance as part of regular updates and security patches on Saturday, Jan. 18, from midnight to 4 a.m.
Jan 14, 14:24 CST

Jan 17, 2025

Unresolved incident: Partial outage to university websites.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Jan 12, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 02:00 CST

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Jan 8, 11:06 CST

Jan 11, 2025

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Jan 11, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 02:00 CST

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Jan 8, 11:05 CST

Workday Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jan 11, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 01:00 CST

Scheduled - Workday is unavailable for regular maintenance from 1 to 8 a.m.
Jan 8, 11:04 CST

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.