IT Services assisting students after phishing attacks
Identified - The IT Help Desk is working with the cybersecurity team to assist students impacted by recent phishing attacks. The teams are working as quickly as possible to resolve these issues. We appreciate your patience as we work through the ticket and call queue.
Oct 06, 2025 - 09:22 CDT
Campus Network Operational
Wi-Fi Operational
Wired Network Operational
Virtual Private Network (VPN) ? Operational
Point of Sale Systems ? Operational
Razorbuck$ ? Operational
Authentication Operational
Azure AD Authentication ? Operational
UARK Central Login (Legacy Authentication) ? Operational
Teaching & Learning Tools Operational
Blackboard Learn ? Operational
Kaltura Video ? Operational
Collaborate Ultra Operational
Echo 360 Operational
Respondus LockDown Browser Operational
Textbook Publishers ? Operational
Collaboration Tools Operational
UARK Email (Outlook) Operational
Teams Operational
Zoom Meetings Operational
Listserv Operational
SharePoint Online Operational
Phone Service Operational
VoIP Campus Phones ? Operational
Analog Phone Service ? Operational
Call Centers Operational
IT Help Desk Phones Operational
File Storage & Sharing Operational
OneDrive Operational
Kumo ? Operational
Windows File Share Operational
Box Operational
Gizmo File Server Operational
Computer Labs & Printing Operational
VDI Desktops (Remote Lab) Operational
Tech Spot Labs Operational
Student Printing Operational
Staff / Administrative Printing Operational
Research Tools Operational
GitLab Operational
High Performance Computing Operational
Qualtrics Operational
FIDO ? Operational
MATLAB Operational
Administrative Services Operational
Faculty Information System ? Operational
UAConnect Operational
Workday ? Operational
Perceptive Content ? Operational
Data Warehouse (SAS-BI) Operational
Websites & Web Publishing Operational
UARK.edu Websites Operational
UARK WordPress Operational
Jadu Web Forms Operational
Omni CMS Operational
IT Systems Operational
Tech Support Chat ? Operational
Ticketing System ? Operational
Data Center Operational
Virtualization Operational
SQL Server Operational
Windows Servers Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025
UAConnect Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Oct 8, 11:40 CDT
Oct 11, 2025
UAConnect Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Oct 8, 11:40 CDT
Workday Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 01:00 CDT
Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Oct 8, 11:41 CDT
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
FAMAFile Server OS Upgrade
Completed - The scheduled maintenance has been completed.
Oct 8, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:00 CDT
Scheduled - IT Services will be upgrading the FAMAFile server operating system on Wednesday, Oct. 8, from 7 to 10 p.m. Minimal impact to users expected.
Oct 8, 11:39 CDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025
Oct 5, 2025
UAConnect Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Oct 1, 15:39 CDT
Oct 4, 2025
UAConnect Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Oct 1, 15:39 CDT
Workday Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 01:00 CDT
Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Oct 1, 15:37 CDT
Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

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