Upcoming Maintenance

December17
12:00 a.m.

MyDocs, SharePoint, OmniUpdate and Other Services Briefly Interrupted

Routine Windows server maintenance will be performed from midnight to 8 a.m. Saturday, December 17. During the maintenance, the following services will be briefly interrupted: Gizmo, MyDocs, SharePoint, Perceptive Content (formerly ImageNow), Campus Directory, Newswire, OmniUpdate, some university websites, SQL Server and WWW1. For questions about this maintenance, contact the Microsoft Systems team.

December19
9:00 a.m.

Echo360 Lecture Capture Unavailable for Maintenance

Scheduled maintenance will be performed from 9 to 10 a.m. Monday, December 17, to upgrade Echo360 ESS. During the maintenance, the Echo360 lecture capture system will be unavailable for up to 20 minutes. For questions about this maintenance, contact the faculty tech support team.

December24
11:30 p.m.

Blackboard Learn Unavailable during Extended Maintenance

Scheduled maintenance will be performed from 11:30 p.m. Saturday, December 24, until 11:30 p.m. Sunday, December 25, to upgrade the Blackboard Learn system. During the maintenance, Blackboard Learn will be unavailable for up to 24 hours. For questions about this maintenance, contact the faculty tech support team.

Recently Completed Maintenance

Nov 3012:00 a.m.

University Services and Campus Internet Unavailable

Emergency network maintenance will be performed at midnight to resolve an ongoing issue with packet forwarding. During the maintenance, all university online services and campus internet access will be unavailable for 30 minutes. For questions about this maintenance, contact the network team.

Nov 2910:00 p.m.

No Outages Expected during Emergency Firewall Maintenance

Emergency firewall maintenance will begin at 10 p.m. to resolve a packet forwarding issue that occurred after Sunday’s maintenance. No outages are expected, but if a problem occurs during the maintenance, the campus network and internet access could be disrupted for up to 30 minutes. For questions about this maintenance, contact the network team.

Nov 2912:00 a.m.

Skype/Lync Migration to the Cloud

Faculty and staff accounts for Skype for Business/Lync will be migrated to the Office 365 cloud during maintenance from Tuesday, November 29, until Friday, December 2. As they are migrated, each user will experience a brief interruption in service and the Skype/Lync application will need to be restarted. For questions about this maintenance, contact the Microsoft Systems team.

Nov 278:00 a.m.

Network Maintenance Could Affect Some Online Services

Network maintenance from 8 a.m. to noon Sunday, November 27, could affect some services for up to four hours. Impacted services rely on the following ports:
Port 90 – DSX Device
Port 97 – BAND (Feed port connected to HSDC-A-mem0)
Port 98 – HAPF (Feed port connected to HSDC-A-mem1)
Port 97 – HSDC-B-mem0 (Feed port)
Port 98 – HSDC-B-mem1 (Feed port)

Additionally, the following networks/firewall zones may have devices impacted during the maintenance:
WSG, TechSrv, SRE, ControlsNET, UDEVCallCenter, CardOffice, Subnet 6, Subnet 5

For questions about this maintenance, contact the network team.

Get Notified

Browse ITSAlert in a traditional calendar view in your browser. Faculty and staff can add the ITSAlert calendar to Outlook.

Related Links

Designated maintenance periods for each technical team are listed at Maintenance Schedules.

Alert Contacts

For questions about upcoming maintenance, tech partners can access the Alert Calendar Contacts list.