All Systems Operational
Campus Network Operational
Wi-Fi Operational
Wired Network Operational
Virtual Private Network (VPN) ? Operational
Point of Sale Systems ? Operational
Razorbuck$ ? Operational
Authentication Operational
Azure AD Authentication ? Operational
UARK Central Login (Legacy Authentication) ? Operational
Teaching & Learning Tools Operational
Blackboard Learn ? Operational
Kaltura Video ? Operational
Collaborate Ultra Operational
Echo 360 Operational
Respondus LockDown Browser Operational
Textbook Publishers ? Operational
Collaboration Tools Operational
UARK Email (Outlook) Operational
Teams Operational
Zoom Meetings Operational
Listserv Operational
SharePoint Online Operational
Phone Service Operational
VoIP Campus Phones ? Operational
Analog Phone Service ? Operational
Call Centers Operational
IT Help Desk Phones Operational
File Storage & Sharing Operational
OneDrive Operational
Kumo ? Operational
Windows File Share Operational
Box Operational
Gizmo File Server Operational
Computer Labs & Printing Operational
VDI Desktops (Remote Lab) Operational
Tech Spot Labs Operational
Printing (PrintSmart) Operational
Research Tools Operational
GitLab Operational
High Performance Computing Operational
Qualtrics Operational
FIDO ? Operational
MATLAB Operational
Administrative Services Operational
Faculty Information System ? Operational
UAConnect Operational
Workday ? Operational
Perceptive Content ? Operational
Data Warehouse (SAS-BI) Operational
Websites & Web Publishing Operational
UARK.edu Websites Operational
UARK WordPress Operational
Jadu Web Forms Operational
Omni CMS Operational
IT Systems Operational
Tech Support Chat ? Operational
Ticketing System ? Operational
Data Center Operational
Virtualization Operational
SQL Server Operational
Windows Servers Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GlobalProtect Upgrade Mar 21, 2024 09:00-09:30 CDT
IT Services will be upgrading GlobalProtect, the university's VPN, from 9 to 9:30 a.m., on Thursday, March 21. Users may be required to reconnect to the VPN after the update is complete.
Posted on Mar 18, 2024 - 15:37 CDT
Network Maintenance Mar 21, 2024 13:00-13:15 CDT
UAConnect, university websites, departmental file shares, Data Warehouse, Perceptive Content, VMware Remote Lab and any hosted research systems will be briefly affected by maintenance on Thursday, March 21, from 1 to 1:15 p.m. These services are only expected to be unavailable for a few minutes during this time. Cloud-based systems like Office 365, Workday, Blackboard, Azure Virtual Remote Lab and Box.com will not be affected.
Posted on Mar 18, 2024 - 15:42 CDT
Workday Weekly Maintenance Mar 23, 2024 01:00-04:00 CDT
Workday is unavailable for regular maintenance from 1 to 4 a.m.
Posted on Mar 18, 2024 - 15:38 CDT
UAConnect Maintenance Mar 23, 2024 02:00-12:00 CDT
UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Posted on Mar 18, 2024 - 15:39 CDT
SQL Server Maintenance Mar 23, 2024 08:00-12:00 CDT
Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, March 23, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.
Posted on Mar 18, 2024 - 15:30 CDT
UAConnect Maintenance Mar 24, 2024 02:00-12:00 CDT
UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Posted on Mar 18, 2024 - 15:39 CDT
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Mar 11, 11:59 CDT
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Mar 11, 11:58 CDT
Completed - The scheduled maintenance has been completed.
Mar 16, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:00 CDT
Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Mar 11, 11:58 CDT
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - This incident has been resolved.
Mar 13, 16:15 CDT
Update - Network performance has noticeably degraded in some areas. The problem seemed to worsen beginning mid-morning today. Teams are actively investigating the issues that are occurring.
Mar 12, 13:54 CDT
Investigating - Network slowness is affecting some university software and applications. We are currently investigating the issue and working to troubleshoot the problem.
Mar 6, 10:49 CST
Mar 12, 2024
Resolved - This incident has been resolved.
Mar 12, 16:33 CDT
Investigating - We are experiencing issues with Papercut, lab printing is currently down. We are working to resolve this issue as quickly as possible.
Mar 12, 13:56 CDT
Mar 11, 2024

No incidents reported.

Mar 10, 2024
Completed - The scheduled maintenance has been completed.
Mar 10, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 03:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Mar 4, 12:51 CST
Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 02:00 CST
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Mar 4, 12:51 CST
Completed - The scheduled maintenance has been completed.
Mar 9, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:00 CST
Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Mar 4, 12:50 CST
Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 12:03 CST
Investigating - Network and Enterprise Systems are investigating issues of slowness with some systems and applications.
Feb 28, 11:11 CST