IT Status Monitor Status

All Systems Operational

Campus Network Operational

Wi-Fi Operational

Wired Network Operational

Virtual Private Network (VPN) Operational

Point of Sale Systems Operational

Razorbuck$ Operational

Authentication Operational

Azure AD Authentication Operational

UARK Central Login (Legacy Authentication) Operational

Teaching & Learning Tools Operational

Blackboard Learn Operational

Kaltura Video Operational

Collaborate Ultra Operational

Echo 360 Operational

Respondus LockDown Browser Operational

Textbook Publishers Operational

Collaboration Tools Operational

UARK Email (Outlook) Operational

Teams Operational

Zoom Meetings Operational

Listserv Operational

SharePoint Online Operational

Phone Service Operational

VoIP Campus Phones Operational

Analog Phone Service Operational

Call Centers Operational

IT Help Desk Phones Operational

File Storage & Sharing Operational

OneDrive Operational

Kumo Operational

Windows File Share Operational

Box Operational

Gizmo File Server Operational

Computer Labs & Printing Operational

VDI Desktops (Remote Lab) Operational

Tech Spot Labs Operational

Printing (PrintSmart) Operational

Research Tools Operational

GitLab Operational

High Performance Computing Operational

Qualtrics Operational

FIDO Operational

MATLAB Operational

Administrative Services Operational

Faculty Information System Operational

UAConnect Operational

Workday Operational

Perceptive Content Operational

Data Warehouse (SAS-BI) Operational

Websites & Web Publishing Operational

UARK.edu Websites Operational

UARK WordPress Operational

Jadu Web Forms Operational

Omni CMS Operational

IT Systems Operational

Tech Support Chat Operational

Ticketing System Operational

Data Center Operational

Virtualization Operational

SQL Server Operational

Windows Servers Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 3, 2024

No incidents reported today.

Oct 2, 2024

Workday Currently Unavailable

Resolved - This incident has been resolved.
Oct 2, 09:12 CDT

Investigating - Workday is currently unavailable. We are investigating the issue and will provide updates as they are made available.
Oct 1, 13:00 CDT

Oct 1, 2024

Sep 30, 2024

Firewall Upgrade

Completed - The scheduled maintenance has been completed.
Sep 30, 21:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 17:30 CDT

Scheduled - IT Services will be upgrading three firewalls beginning at 5:30 p.m. and taking approximately four hours. Some buildings will experience rolling internet outages during this time.
Sep 27, 10:42 CDT

Pryor Center Maintenance

Completed - The scheduled maintenance has been completed.
Sep 30, 18:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 17:00 CDT

Scheduled - IT Services will upgrading a distribution switch on campus, causing a brief 10-15 minute internet outage at 5 p.m. on Sept. 30.
Sep 27, 10:43 CDT

Sep 29, 2024

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 26, 10:37 CDT

Sep 28, 2024

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 26, 10:36 CDT

Workday Weekly Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 01:00 CDT

Scheduled - Workday is unavailable for regular maintenance from 1 to 4 a.m.
Sep 26, 10:35 CDT

Sep 27, 2024

No incidents reported.

Sep 26, 2024

Decreased Call Quality

Resolved - This incident has been resolved.
Sep 26, 10:26 CDT

Investigating - IT Services is investigating issues with call quality. Microsoft, our vendor, has been engaged.
Sep 25, 14:10 CDT

Sep 25, 2024

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 16, 13:35 CDT

Sep 21, 2024

SQL Server Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:00 CDT

Scheduled - Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, Sept. 21, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.
Sep 16, 13:37 CDT

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 16, 13:34 CDT

Workday Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 01:00 CDT

Scheduled - Workday is unavailable for regular maintenance from 1 to 8 a.m.
Sep 16, 13:36 CDT

Sep 20, 2024

Distribution Switch Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 21:00 CDT

Scheduled - IT Services will perform maintenance on several distribution switches between 9 p.m. and midnight on Thursday, Sept. 19. Affected buildings will experience two brief internet outages during this time.
Sep 18, 14:17 CDT

Sep 19, 2024

Wi-Fi Maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 CDT

Scheduled - IT Services will perform maintenance on the campus Wi-Fi from 9 p.m. on Sept. 18, until 4 a.m. Sept. 19. Users may experience brief, sporadic Wi-Fi outages during this time.
Sep 16, 15:13 CDT