IT Status Monitor Status

All Systems Operational

Campus Network Operational

Wi-Fi Operational

Wired Network Operational

Virtual Private Network (VPN) Operational

Point of Sale Systems Operational

Razorbuck$ Operational

Authentication Operational

Azure AD Authentication Operational

UARK Central Login (Legacy Authentication) Operational

Teaching & Learning Tools Operational

Blackboard Learn Operational

Kaltura Video Operational

Collaborate Ultra Operational

Echo 360 Operational

Respondus LockDown Browser Operational

Textbook Publishers Operational

Collaboration Tools Operational

UARK Email (Outlook) Operational

Teams Operational

Zoom Meetings Operational

Listserv Operational

SharePoint Online Operational

Phone Service Operational

VoIP Campus Phones Operational

Analog Phone Service Operational

Call Centers Operational

IT Help Desk Phones Operational

File Storage & Sharing Operational

OneDrive Operational

Kumo Operational

Windows File Share Operational

Box Operational

Gizmo File Server Operational

Computer Labs & Printing Operational

VDI Desktops (Remote Lab) Operational

Tech Spot Labs Operational

Printing (PrintSmart) Operational

Research Tools Operational

GitLab Operational

High Performance Computing Operational

Qualtrics Operational

FIDO Operational

MATLAB Operational

Administrative Services Operational

Faculty Information System Operational

UAConnect Operational

Workday Operational

Perceptive Content Operational

Data Warehouse (SAS-BI) Operational

Websites & Web Publishing Operational

UARK.edu Websites Operational

UARK WordPress Operational

Jadu Web Forms Operational

Omni CMS Operational

IT Systems Operational

Tech Support Chat Operational

Ticketing System Operational

Data Center Operational

Virtualization Operational

SQL Server Operational

Windows Servers Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workday Weekly Maintenance Oct 8, 2022 01:00-05:00 CDT

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:07 CDT

Workday Weekly Maintenance Oct 15, 2022 01:00-05:00 CDT

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:07 CDT

UAConnect Unavailable due to Oracle Patch Oct 15, 2022 08:00-12:00 CDT

UAConnect and JAVA applications will be unavailable from 8 a.m. to noon due to an Oracle patch for production environment.
Posted on Oct 03, 2022 - 17:31 CDT

Workday Quarterly Maintenance Oct 22, 2022 01:00-13:00 CDT

Workday will be unavailable for regular maintenance from 1 a.m. to 1 p.m.
Posted on Sep 15, 2022 - 10:10 CDT

Workday Weekly Maintenance Oct 29, 2022 01:00-05:00 CDT

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:11 CDT

Workday Weekly Maintenance Nov 5, 2022 01:00-05:00 CDT

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:11 CDT

Workday Weekly Maintenance Nov 12, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:12 CDT

Workday Monthly Maintenance Nov 19, 2022 01:00-09:00 CST

Workday is unavailable for regular maintenance from 1 to 9 a.m.
Posted on Sep 15, 2022 - 10:12 CDT

Workday Weekly Maintenance Nov 26, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:13 CDT

Workday Weekly Maintenance Dec 3, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:13 CDT

Workday Monthly Maintenance Dec 10, 2022 01:00-09:00 CST

Workday is unavailable for regular maintenance from 1 to 9 a.m.
Posted on Sep 15, 2022 - 10:14 CDT

Workday Weekly Maintenance Dec 17, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT

Workday Weekly Maintenance Dec 24, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT

Workday Weekly Maintenance Dec 31, 2022 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT

Workday Weekly Maintenance Jan 7, 2023 01:00-05:00 CST

Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:16 CDT

Past Incidents

Oct 3, 2022

No incidents reported today.

Oct 2, 2022

Wi-Fi Software Upgrade

Completed - The scheduled maintenance has been completed.
Oct 2, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 CDT

Scheduled - Campus Wi-Fi server software will be upgraded from midnight to 4 a.m. Sunday, October 2. During the upgrade, Wi-Fi will remain available for devices already logged into the network. Devices not already logged in will be unable to connect during the maintenance window.
Sep 29, 14:31 CDT

Oct 1, 2022

Oracle Updates to UAConnect Reporting Environment

Completed - The scheduled maintenance has been completed.
Oct 1, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 CDT

Scheduled - Encryption updates will be applied to the UAConnect production environment on the Oracle Database from 8 a.m. to noon, Saturday, October 1. This maintenance will take place at the same time as the regular data sync, and no additional impact is expected.
Sep 29, 14:33 CDT

UAConnect Sync

Completed - The scheduled maintenance has been completed.
Oct 1, 10:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon, October 1, and from 2 a.m. to noon, October 2, due to scheduled data syncs.
Sep 29, 14:32 CDT

AD Certificate Services Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 CDT

Scheduled - The Active Directory Certificate Services operating system on ADCS1 will be upgraded from 10 p.m. Friday, September 30, to 8 a.m. Saturday, October 1. Certificate issuance and revocation services will be unavailable during the maintenance window.
Sep 29, 14:29 CDT

Workday Weekly Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:01 CDT

Scheduled - Workday is unavailable for regular maintenance from 1 to 5 a.m.
Sep 15, 10:06 CDT

Sep 30, 2022

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:01 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 15, 10:26 CDT

Sep 24, 2022

Oracle Updates to UAConnect Reporting Environment

Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:01 CDT

Scheduled - IT Services will apply an Oracle patch on the reporting environment to keep the system current with Oracle patches from 8 a.m. to noon, September 24. UAConnect and JAVA web applications will be unavailable during the maintenance period.
Sep 21, 21:17 CDT

SQL Server Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:00 CDT

Scheduled - Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, Sept. 24, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.
Sep 15, 10:37 CDT

UAConnect Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:00 CDT

Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 15, 10:17 CDT

Network Maintenance for Several Buildings

Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 CDT

Scheduled - IT Services will perform network maintenance on the BAND, ADMN, and Resnet distribution switches from midnight to 8 a.m., September 24. Wi-Fi and wired internet will be unavailable during the maintenance.
Sep 21, 21:19 CDT

Workday Weekly Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 05:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:00 CDT

Scheduled - Workday is unavailable for regular maintenance from 1 to 5 a.m.
Sep 15, 10:06 CDT

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

Several Buildings Offline

Resolved - This incident has been resolved.
Sep 20, 08:55 CDT

Update - Brough Commons, Agricultural Annex, Plant Science, and HOEC are impacted by a network outage following distribution switch maintenance. IT Services is working to resolve the issue
Sep 19, 09:13 CDT

Update - CORRECTION: Network maintenance affected access for several buildings on Sunday. Today, internet is still down for Agricultural Annex, Brough Commons, Poultry Science, and HOEC. IT Services is working to resolve the issue.
Sep 19, 08:00 CDT

Identified - A fiber cut affected access for several buildings on Sunday. Today, internet is still down for Agricultural Annex, Brough Commons, Poultry Science, and HOEC. IT Services and Facilities Management are working to resolve the issue.
Sep 19, 07:52 CDT

Investigating - IT Services is engaging with a contractor to repair a fiber issue that is affecting network access in Brough Commons and HOEC.
Sep 18, 10:39 CDT

Emergency Network Maintenance for Several Buildings

Completed - The scheduled maintenance has been completed.
Sep 20, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:00 CDT

Scheduled - IT Services will perform emergency maintenance on the AGRI and WCOB distribution switches at 10 p.m. to address network outages resulting from a previous software upgrade. During the maintenance, internet will be intermittently disrupted in any buildings relying on the AGRI and WCOB switches.
Sep 19, 14:08 CDT

Sep 19, 2022