All Systems Operational
Campus Network Operational
Wi-Fi Operational
Wired Network Operational
Virtual Private Network (VPN) ? Operational
Point of Sale Systems ? Operational
Razorbuck$ ? Operational
Authentication Operational
Azure AD Authentication ? Operational
UARK Central Login (Legacy Authentication) ? Operational
Teaching & Learning Tools Operational
Blackboard Learn ? Operational
Kaltura Video ? Operational
Collaborate Ultra Operational
Echo 360 Operational
Respondus LockDown Browser Operational
Textbook Publishers ? Operational
Collaboration Tools Operational
UARK Email (Outlook) Operational
Teams Operational
Zoom Meetings Operational
Listserv Operational
SharePoint Online Operational
Phone Service Operational
VoIP Campus Phones ? Operational
Analog Phone Service ? Operational
Call Centers Operational
IT Help Desk Phones Operational
File Storage & Sharing Operational
OneDrive Operational
Kumo ? Operational
Windows File Share Operational
Box Operational
Gizmo File Server Operational
Computer Labs & Printing Operational
VDI Desktops (Remote Lab) Operational
Tech Spot Labs Operational
Printing (PrintSmart) Operational
Research Tools Operational
GitLab Operational
High Performance Computing Operational
Qualtrics Operational
FIDO ? Operational
MATLAB Operational
Administrative Services Operational
Faculty Information System ? Operational
UAConnect Operational
Workday ? Operational
Perceptive Content ? Operational
Data Warehouse (SAS-BI) Operational
Websites & Web Publishing Operational
UARK.edu Websites Operational
UARK WordPress Operational
Jadu Web Forms Operational
Omni CMS Operational
IT Systems Operational
Tech Support Chat ? Operational
Ticketing System ? Operational
Data Center Operational
Virtualization Operational
SQL Server Operational
Windows Servers Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Weekly Maintenance Oct 8, 2022 01:00-05:00 CDT
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:07 CDT
Workday Weekly Maintenance Oct 15, 2022 01:00-05:00 CDT
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:07 CDT
UAConnect Unavailable due to Oracle Patch Oct 15, 2022 08:00-12:00 CDT
UAConnect and JAVA applications will be unavailable from 8 a.m. to noon due to an Oracle patch for production environment.
Posted on Oct 03, 2022 - 17:31 CDT
Workday Quarterly Maintenance Oct 22, 2022 01:00-13:00 CDT
Workday will be unavailable for regular maintenance from 1 a.m. to 1 p.m.
Posted on Sep 15, 2022 - 10:10 CDT
Workday Weekly Maintenance Oct 29, 2022 01:00-05:00 CDT
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:11 CDT
Workday Weekly Maintenance Nov 5, 2022 01:00-05:00 CDT
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:11 CDT
Workday Weekly Maintenance Nov 12, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:12 CDT
Workday Monthly Maintenance Nov 19, 2022 01:00-09:00 CST
Workday is unavailable for regular maintenance from 1 to 9 a.m.
Posted on Sep 15, 2022 - 10:12 CDT
Workday Weekly Maintenance Nov 26, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:13 CDT
Workday Weekly Maintenance Dec 3, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:13 CDT
Workday Monthly Maintenance Dec 10, 2022 01:00-09:00 CST
Workday is unavailable for regular maintenance from 1 to 9 a.m.
Posted on Sep 15, 2022 - 10:14 CDT
Workday Weekly Maintenance Dec 17, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT
Workday Weekly Maintenance Dec 24, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT
Workday Weekly Maintenance Dec 31, 2022 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:15 CDT
Workday Weekly Maintenance Jan 7, 2023 01:00-05:00 CST
Workday is unavailable for regular maintenance from 1 to 5 a.m.
Posted on Sep 15, 2022 - 10:16 CDT
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022
Completed - The scheduled maintenance has been completed.
Oct 2, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 CDT
Scheduled - Campus Wi-Fi server software will be upgraded from midnight to 4 a.m. Sunday, October 2. During the upgrade, Wi-Fi will remain available for devices already logged into the network. Devices not already logged in will be unable to connect during the maintenance window.
Sep 29, 14:31 CDT
Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 CDT
Scheduled - Encryption updates will be applied to the UAConnect production environment on the Oracle Database from 8 a.m. to noon, Saturday, October 1. This maintenance will take place at the same time as the regular data sync, and no additional impact is expected.
Sep 29, 14:33 CDT
Completed - The scheduled maintenance has been completed.
Oct 1, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon, October 1, and from 2 a.m. to noon, October 2, due to scheduled data syncs.
Sep 29, 14:32 CDT
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 CDT
Scheduled - The Active Directory Certificate Services operating system on ADCS1 will be upgraded from 10 p.m. Friday, September 30, to 8 a.m. Saturday, October 1. Certificate issuance and revocation services will be unavailable during the maintenance window.
Sep 29, 14:29 CDT
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:01 CDT
Scheduled - Workday is unavailable for regular maintenance from 1 to 5 a.m.
Sep 15, 10:06 CDT
Sep 30, 2022
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022
Completed - The scheduled maintenance has been completed.
Sep 25, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:01 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 15, 10:26 CDT
Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:01 CDT
Scheduled - IT Services will apply an Oracle patch on the reporting environment to keep the system current with Oracle patches from 8 a.m. to noon, September 24. UAConnect and JAVA web applications will be unavailable during the maintenance period.
Sep 21, 21:17 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:00 CDT
Scheduled - Server maintenance on the SQL Server from 8 a.m. to noon, Saturday, Sept. 24, may cause Campus Directory, Perceptive Content, Newswire and other services relying on the SQL server to be intermittently interrupted.
Sep 15, 10:37 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:00 CDT
Scheduled - UAConnect will be unavailable from 2 a.m. to noon due to a scheduled data sync.
Sep 15, 10:17 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 CDT
Scheduled - IT Services will perform network maintenance on the BAND, ADMN, and Resnet distribution switches from midnight to 8 a.m., September 24. Wi-Fi and wired internet will be unavailable during the maintenance.
Sep 21, 21:19 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:00 CDT
Scheduled - Workday is unavailable for regular maintenance from 1 to 5 a.m.
Sep 15, 10:06 CDT
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 08:55 CDT
Update - Brough Commons, Agricultural Annex, Plant Science, and HOEC are impacted by a network outage following distribution switch maintenance. IT Services is working to resolve the issue
Sep 19, 09:13 CDT
Update - CORRECTION: Network maintenance affected access for several buildings on Sunday. Today, internet is still down for Agricultural Annex, Brough Commons, Poultry Science, and HOEC. IT Services is working to resolve the issue.
Sep 19, 08:00 CDT
Identified - A fiber cut affected access for several buildings on Sunday. Today, internet is still down for Agricultural Annex, Brough Commons, Poultry Science, and HOEC. IT Services and Facilities Management are working to resolve the issue.
Sep 19, 07:52 CDT
Investigating - IT Services is engaging with a contractor to repair a fiber issue that is affecting network access in Brough Commons and HOEC.
Sep 18, 10:39 CDT
Completed - The scheduled maintenance has been completed.
Sep 20, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:00 CDT
Scheduled - IT Services will perform emergency maintenance on the AGRI and WCOB distribution switches at 10 p.m. to address network outages resulting from a previous software upgrade. During the maintenance, internet will be intermittently disrupted in any buildings relying on the AGRI and WCOB switches.
Sep 19, 14:08 CDT
Sep 19, 2022