GlobalProtect Push Update
An upgrade to GlobalProtect version 4.1.12 will be pushed to Windows and Mac clients during maintenance on Sunday, July 28, at midnight. VPN sessions will not be interrupted. Following the maintenance, your GlobalProtect app will auto-update when you start a new VPN connection.
Recently Completed Maintenance
Jul 146:00 a.m.
Systems Unavailable During Data Center Firewall Maintenance
Maintenance to the ADSB data center firewall will take place on Sunday morning, July 14, from 6 to 8 a.m.
This two-hour outage will impact all departmental services hosted on the campus data centers (view list below).
The following systems will be unavailable during maintenance:
• Student Information System - UA Connect
• Data Warehouse
• General Access Labs / Virtual Desktop Infrastructure
• Imaging System - Perceptive Content
• Phone Services - VOIP
• Authentication - Load balanced AD, LDAP/Shibboleth
• Services depending on Microsoft SQL Server environment
• Exchange Relay
Cloud services are not expected to be impacted, but some dependencies requiring authentication could limit access.
The following departments have servers or applications impacted by the maintenance:
• College of Education and Health Professions (COHEP)
• Global Campus
• Office of University Advancement
• UA Library
• UA Bookstore
• IT Services
• Walton College of Business,
• Vice Provost for Research & Economic Development (VPRS)
Jul 138:00 a.m.
BASIS and webBASIS Processes Unavailable
BASIS and webBASIS will be unavailable during scheduled maintenance on Saturday, July 13, from 8 a.m. to noon. Processes including payroll and financial systems will not run during this time.
Jul 091:00 a.m.
Lynda.com Unavailable During Upgrade to LinkedIn Learning
Lynda.com will be upgraded to LinkedIn Learning beginning at 1 a.m. on Tuesday, July 9. During this upgrade, the service will be unavailable for up to 24 hours.
Following the upgrade, more than 11,000 courses from Lynda.com will continue to be available to our campus. This upgrade will also improve features for a more personalized learning experience.