Maintenance

November28
1:00 a.m.

Workday Unavailable

Workday is unavailable for regular maintenance 1 a.m. to 5 a.m.

November28
2:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Saturday from 2 a.m. until noon due to a scheduled data sync.

November29
2:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Sunday from 2 a.m. until noon due to a scheduled data sync.

November29
3:00 a.m.

Facilities Upgrade will Cause Data Center Outage

Campus internet and several online services are unavailable due to a planned power outage in the ADSB Data Center from 3 a.m. to 6 p.m. Sunday, Nov. 29. For a list of impacted systems, see the outage announcement

Cloud services are expected to remain available. Workday, email, Listserv, Microsoft 365, and Blackboard Learn, Azure Single Sign-On are not affected by the power outage. Cloud systems that rely on campus Data Center systems could experience degraded service. 

December11

Change Freeze from Dec. 11 to Dec. 21

A change freeze will be in place for all systems managed by IT Services except for emergency or security related changes during finals week, from Dead Day, Friday, Dec. 11, until after faculty have finished submitting grades on Monday, Dec. 21.

December12
1:00 a.m.

Workday Unavailable

Workday is unavailable for regular maintenance 1 a.m. to 9 a.m.

December23

Blackboard Unavailable Dec. 23 to Jan. 1

IT Services will upgrade Blackboard Learn from December 23, 2020 to January 1, 2021. Blackboard Learn will be unavailable to instructors and students during this week while data are migrated. After the migration, the process to create courses and add content will not change, but users will experience a new interface and navigation called Blackboard Learn with Ultra Base Navigation.

Recently Completed

Nov 223:00 a.m.

Facilities Upgrade will Cause Data Center Outage on Nov. 22

Campus internet and several online services are unavailable due to a planned power outage in the ADSB Data Center from 3 a.m. to 9 p.m. Sunday, Nov. 22. For a list of impacted systems, see the outage announcement

Cloud services are expected to remain available. Workday, email, Listserv, Microsoft 365, and Blackboard Learn, Azure Single Sign-On are not affected by the power outage. Cloud systems that rely on campus Data Center systems could experience degraded service. 

Nov 222:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Sunday from 2 a.m. until noon due to a scheduled data sync.

Nov 212:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Saturday from 2 a.m. until noon due to a scheduled data sync.

Nov 211:00 a.m.

Workday Unavailable

Workday is unavailable for regular maintenance 1 a.m. to 5 a.m.

Nov 2112:00 a.m.

Windows Server Maintenance

Windows server maintenance from midnight to 8 a.m. on Saturday, November 21, may cause Kofax, MyDocs, R25, VPN policies and sign-on, university websites and other services relying on the Windows server to be intermittently interrupted.

Nov 152:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Sunday from 2 a.m. until noon due to a scheduled data sync.

Nov 1512:00 a.m.

Routing Engines Replaced on Edge MX960 Router

The network team will replace the routing engines in the edge MX960 from midnight to 5 a.m. on Sunday, Nov. 15. Campus internet traffic may be interrupted during the maintenance window.

Nov 142:00 a.m.

UAConnect Unavailable

UAConnect is unavailable Saturday from 2 a.m. until noon due to a scheduled data sync.

Nov 141:00 a.m.

Workday Unavailable

Workday will be unavailable from 1 a.m., Saturday, November 14 to 10 p.m., Sunday, November 15 while additional data is loaded into the system.


Nov 1210:30 p.m.

FSFC-243-IDF Switch Upgrade


IT Services will be upgrading firmware to the FSFC-243-IDF switch to code version WC.16.10.0009 from 10:30 to 11 p.m. on Nov. 12. All wired and wireless clients in the building will see a brief network outage while the equipment is being upgraded.   

Nov 1111:00 p.m.

OTHS-113-MDF Switch Upgrade

IT Services will be upgrading firmware to the OTHS-113-MDF switch to code version WC.16.10.0009 from 11 to 11:30 p.m. on Nov. 11. All wired and wireless clients in the building will see a brief network outage while the equipment is being upgraded. 

Nov 12

Main Phone Number 575-2000 Conversion

AT&T has provided a window from November 9 to November 20 to convert the current “phantom” number 479-575-2000 into a regular Plexar number. During the conversion, calls to the campus main number will not be answered. 

Update: The conversion began late on Wednesday, Nov. 11, and was completed late Nov. 12. 

Nov 102:00 a.m.

MHWR-150-MDF Switch Upgrade


IT Services will be upgrading firmware to the MHWR-150-MDF (Maple Hill Residence Hall) switch from 2 to 2:30 a.m. on November 10. All wired and wireless clients in the building will see abrief network outage while the equipment is being upgraded. 

Nov 0910:00 p.m.

BAND-020-MDF Switch Upgrade

IT Services will be upgrading firmware to the BAND-020-MDFswitch on 10 to 10:30 p.m. on Nov. 9. All wired and wireless clients inthe building will see a brief network outage while the equipment is beingupgraded. 

Report Issues

Visit the IT Help Portal to report issues or get technical support.

Get Notified

Browse ITSAlert in a traditional calendar view in your browser. You can also add the ITSAlert calendar to Outlook using this iCal address.

Maintenance Schedules

Designated maintenance periods for each technical team are listed at Maintenance Schedules.