Upcoming Maintenance

May24
11:00 p.m.

Blackboard Learn Unavailable for up to 24 Hours

Blackboard managed hosting will perform maintenance starting Friday night, May 24, at 11 p.m. During the maintenance, Blackboard Learn will be unavailable for up to 24 hours.

May25
10:00 a.m.

PrintSmart Web Print Unavailable during Upgrade

The PrintSmart Web Print application will be upgraded on Saturday, May 25, between 10 a.m. and 1 p.m. The PrintSmart Web Print application will be down for up to an hour during the upgrade.

May26
12:00 a.m.

Some Services Affected during Campus Firewall Migration

Final steps to complete the campus firewall migration will take place Sunday, May 26, between midnight and noon. Some UARK systems, including Gizmo, BASIS and webBASIS, will be unavailable during the maintenance window. Cloud services are not expected to be impacted, but some dependencies could limit access.
Following the migration, please report any issues at help.uark.edu.

Recently Completed Maintenance

May 199:00 a.m.

Upgrade to BELL Distribution Switch Equipment

Maintenance to upgrade BELL distribution switch equipment will be performed Sunday, May 19, from 9 a.m. to noon. During the maintenance, Wi-Fi and wired internet connections will be intermittently unavailable for up to 15 minutes at a time in several buildings, including Bell Engineering, Old Main and Global Campus. Each building will have up to 2 of these 15-minute outages. Visit bit.ly/2YyQQNL for a complete list of affected buildings.

May 1912:00 a.m.

Campus Firewall Updates

IT Services will make changes to the campus firewall Sunday morning, May 19, from midnight until noon. Service impacts are not expected, but if unforeseen issues occur during the maintenance, internet access and online services could be affected.

May 148:00 a.m.

Sierra Library Catalog Systems Unavailable during Maintenance

The Libraries will be upgrading the Sierra catalog system on Tuesday May 14, from approximately 8 to 11 a.m. During that time, the library catalog, Interlibrary Loan (ILLiad), remote access to library electronic resources and Index Arkansas will be unavailable.
You can refer to the Research Guide, “Down But Not Out,” at uark.libguides.com/down for tips on locating items in the collection when the library catalog is offline.

May 1310:00 a.m.

VoIP Phone Transfers

Phone numbers for users in several locations will be transferred on Monday, May 13. The transfer from analog to VoIP will begin at 10 a.m. and continue building by building until complete. The process is expected to take up to three hours. Almost 30 buildings are affected, including ADMN, AFLS, BIOR, FERR, ENRC, HPER and SCEN.

May 126:00 a.m.

Campus Firewall Software Update

IT Services will update software for the campus firewall Sunday, May 12, from 6 to 7:30 a.m. Outages are not expected, but if unforeseen issues occur during the update, university systems could be affected.

Get Notified

Browse ITSAlert in a traditional calendar view in your browser. Faculty and staff can add the ITSAlert calendar to Outlook.

Related Links

Designated maintenance periods for each technical team are listed at Maintenance Schedules.

Alert Contacts

For questions about upcoming maintenance, tech partners can access the Alert Calendar Contacts list.